Refund policy

Returns
As our product is a perishable food product, returns must be due to issues with the quality of the product - for example, if there is an issue with 'best before' date or the packs are damaged on arrival. Note: "Best before" is in US format. Take a photo of your product if the packs are damaged in transit and email travis@myspringenergy.com.au so we can contact you with more details.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.